Providing a specialist service for a specialist medical unit
The Hull & East Riding Fertility Service (Hull IVF) recently relocated to a purpose-built, state-of-the-art clinic within Hesslewood Office Park. Built with patients’ care and experience as the top priority, the new clinic is set in tranquil and attractive grounds, providing an ideal environment for patients to undergo their individual, specialist treatments.
Relocating from Hull Royal Infirmary meant the service now had additional responsibilities around the compliance and maintenance of their new building and have engaged Sewell FM as their dedicated Facilities Management provider.
Sewell FM have now developed and mobilised a bespoke planned preventative maintenance contract, which includes reactive breakdown support and 24/7 emergency call-out services as well as additional support to assist with a smooth transition during the initial stages of occupation.
Sewell FM’s Operations Director, Paul Marshall said:
“We were approached by Hull IVF looking for a premium level facilities management service for their brand-new building to give them peace of mind that it will remain in an excellent and compliant condition, allowing them to focus on delivering their services instead.
“After multiple site visits during the construction period to gain a greater understanding of the building, we were able to develop a three tier proposal covering compliance requirements through to a fully comprehensive service package.
“Having built a strong relationship with the Hull IVF team, our facilities Manager Jim Prest led the mobilisation of the contract and we were able to use the expertise and experience within our team to provide advice and support right up to handover.
“We are delighted to be working with Hull IVF, and very much look forward to supporting them through the early years of their residency in their new facility and beyond.”
Hull IVF is a specialist medical unit offering specialist fertility treatment and advice, meaning the building is not just any building, with not just any fit-out. Fertility preservation is a complicated part of the service offered by Hull IVF, meaning the FM team had to undertake bespoke training associated with the safe handling and changeover of medical gases.
The management of these gases and lab oxygen depletion systems is critical to fertility treatment, and allows Hull IVF to safely store, freeze and transfer eggs, sperm, or embryos for its patients.
Our dedicated Facilities Managers aim to provide constant peace of mind that the building is always safe and legal, providing a single point of contact for all aspects of planned and reactive maintenance works, completing, managing and risk assessing all works in their entirety.
With Sewell FM on board, it means Hull IVF can focus their attention on the people in their care at what can be an extremely stressful time, safe in the knowledge that their building is in very capable hands.